I do love a bit of tradition, especially tradition that has a gentle message. While staying at the elegant Metropole Hanoi hotel (Sofitel Legend Metropole Hanoi), just strolling through the corridors of the original building (built in 1901 by the French colonists) you can see and feel the essence of Indochine and hope to understand this (first) luxury hotel built in the city.
The hotel has a few famous ghosts that shuffle through the corridors when the lights go off and guests are tucked between their immaculate cotton bed linen. Rich dark brown timbers creak mildly underfoot in the rooms and the walls wear the patina of stories told and sold.
Author of many fine books, Graham Greene including The Quiet American spent time here (Suite 228)working on his books and watching the last days of the decline of French colonisation and CIA intrigue. This book and the film has endured and like the French (here from 1887-1954) has left its mark on Hanoi.
The hotel has also outlived its original owners, the colonisers, the CIA, the Japanese, the Chinese, Americans, Australians and all others who came to snatch a slice of Vietnam.
The Metropole Hanoi is a much-loved hotel and I met a man who had been staying here annually since the early 80s. He recalled then that there was a food shortage, and the staff of the hotel were too shy (call that scared) to talk to guests because of the culture of spies that flitted in and out of the shadows as Vietnam began to consolidate as a communist country after a bloody and bitter conflict that lasted from 1955-1975.
There’s a short tour to be had at the hotel where much of the past is recorded in panels. There’s the famous image of Jane Fonda and her visit here with an anti-war message and also Joan Baez stayed here and was present during a hideously long bombing raid across Hanoi over Christmas in 1972. The United States Airforce unleashed Operation Linebacker II, its most intensive bombing campaign since WWII.
Baez and the hotel staff spent 11 nights of the bombardment in an underground bunker crammed with 40 people.
This small network of cells (below) is under the hotel’s back courtyard and was only unearthed during renovations in 2011. Now there’s a new and sad tradition that invited guest into the bunkers narrow rooms where they listen to a crackly, fuzzy tape recording of the bombing and the screams of a mother calling for her son.
Vietnam has weathered many a squall and indeed centuries of storms – and lives and thrives to move on.
The Metropole Hanoi has withstood much and has kept its sense of style, its good manners, and is a shining example of what true hospitality is.
The Shining Ritual
And talking of shining, one of the charming traditions carried out every day at the hotel is the Shining Ritual.
The Shining Ritual indicates Sofitel’s refinement and unveils the secret of excellence through recurrent cleaning and polishing of the Sofitel Legend nameplate located at the hotel entrance.
Every day, hotel staff perform the Shining ritual using a red velvet towel and green tea to clean the brass plate and the bronze gong. In the past, only Royal families had access to velvet, a material symbolising luxury, elegance, quality and beauty. Red is the colour of luck, happiness and success. Green tea, besides having healthy benefits is also a cleaning agent in Vietnamese households.
The Gong, a musical instrument used by most highland ethnic groups in Vietnam, is believed to link people to the spiritual world and is also representative of Vietnam culture as a whole.
Writer Bev Malzard, stayed two nights in the divine Metropole, enjoyed a feast of a breakfast and an afternoon tea to write home about – which she will do as soon as she has shed the three kilos that curiously attached to her body after a three-hour High Tea. Mon dieu!